Example User Interactions

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Example User Interactions

This section gives a quick overview of how interaction with the eTIMEphone interfaces work.

Phone Interface

Employee - Dials toll-free number provided by their employer.

eTIMEphone - Good afternoon. Thanks for calling Johnson and Smith's eTIMEphone.

eTIMEphone - To enter a punch press the # key or press the * key for additional options.

Employee - Enters <#> to record a punch.

eTIMEphone - Enter your badge number followed by the # key.

Employee - Enters <65432#>.

eTIMEphone - Please enter your passcode followed by the # key.

Employee - Enters <4321#> for their password.

eTIMEphone - Press 1 to perform a labor level transfer, or press 2 to continue.

Employee - Enters <2>.

eTIMEphone - Currently, you to not have an active activity code. To select an activity, press 1. To end an activity, press 2. Or to validate your punch, press the # key.

Employee - Enters <#>.

eTIMEphone - Your punch was captured at <12:30 am> with labor levels 102, with labor level 0, with labor level 0. To change your labor levels, press 1. To change or end an activity, press 2. To continue to the options menu, press the # key.

Employee - Enters <#>.

eTIMEphone - Options menu. To capture pay code information press 1. To send a message, press 2. To change your passcode, press 3. To re-record your greeting, press 4. To repeat these options press the * key or hang-up to end this call.

Employee -<hangs up> to end call.

System Administrator Web Interface Session

Open a browser window.

Result: The home page for your browser displays.

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Enter the URL of the eTIMEphone Server.

Result: The eTIMEphone login screen displays.

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Enter your username and password, then click Continue.

Result: The eTIMEphone web administration menu displays.

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From the main menu, select Assign Employees to Supervisors.

Result: The Assign Employees to Supervisors screen displays.

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You can now use this screen to assign employees to supervisors so that employees and supervisors can send each other messages using the eTIMEphone system.